At Shop Mizzo, we want to ensure your shopping experience is seamless and enjoyable. Please take a moment to review our delivery and return policy below:

Delivery:

• We offer free delivery for orders totaling $150 or more. For orders below $150, a flat shipping fee will be applied at checkout.
• Delivery times may vary depending on your location and the shipping method selected. We strive to process and ship orders within 1-3 business days.
• Once your order has been shipped, you will receive a confirmation email with tracking information to help you stay updated on the delivery status.

Return and Exchange Policy:

• We take pride in the quality of our products and want you to be fully satisfied with your purchase. However, please note that we do not offer refunds.
• If you receive a defective or damaged item, please contact our customer support team within 48 hours of delivery. We will work with you to resolve the issue promptly.
• For size or style exchanges, we accept returns within 30 days from the date of delivery. The item must be unused, in its original condition, and with all tags and packaging intact.
• To initiate a return or exchange, please contact our customer support team. They will provide you with further instructions and a return shipping address.
• Once we receive the returned item, we will inspect it to ensure it meets the necessary criteria for an exchange. If approved, you will receive store credit equal to the value of the returned item.
• Store credit can be used towards future purchases on www.shopmizzo.com. It is non-transferable and has no expiration date.

Please note the following:

• Customers are responsible for the shipping costs associated with returning the item for exchange.
• We recommend using a trackable shipping method to ensure the safe return of the item.
• Items that do not meet our return criteria, such as those showing signs of wear or damage, will not be eligible for exchange or store credit.

If you have any questions or need further assistance regarding our delivery and return policy, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with your Shop Mizzo purchase.

Thank you for choosing Shop Mizzo!